Frequently Asked Questions
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Your key to Maui’s exclusive deals! Join our community, tap into offers from top local spots, and enjoy island perks, savings and fun, all in one spot!
No. Mahalo Reward is 100% digital. Your phone is your Mahalo Rewards Card, giving you instant access to offers without the plastic waste or the need to carry a wallet.
Snag sweet discounts—like 10% off dinners or free adventure upgrades—at Maui’s best businesses. More cash stays in your pocket for island vibes!
It depends on the deal! Vendors set offers as one-time-use, open-ended (no expiration), or with a set end date—plenty of chances to save your way!
One deal at a time, folks! Each offer’s a standalone gem—use it solo to score big, then tap the next one for more Maui magic.
Rare, but no sweat! If a vendor balks, show them the pulsing green screen. Still stuck? Hit us up—our team’ll sort it fast so you save.
Fresh deals drop all the time! We nudge our vendors to keep things exciting—new offers pop up regularly, so there’s always something to snag.
Some offers have a countdown—vendors set expiration dates, and you’ll see ‘days remaining’ in the app. Grab ‘em before they’re gone!
Yes. This is our thank you for helping us launch. As long as you maintain an active offer, your account will be free forever.
Anything you want! Common offers include "15% off your total bill," "Free dessert with any main course," or "Buy one, get one free." You can even create offers for use online for members to book a reservation or order from your website. The better your offer the more response you will get, which will further promote you in the app.
Members simply show the offer on their phone when they pay. There's no complicated scanning or POS integration required. The app detects when a user is at your location, whether an offer is valid, and then activates the offer. It can't be redeemed until your staff marks it as accepted at checkout. It's that easy.
Online offers can be activated when a member is away from your location and use a generated code or one that you supply.
For our first 50 hand-selected Premier Partners, inclusion in the directory is completely free, for life. There are no setup fees, no contracts, and no hidden costs. Our goal is to build a long-term partnership with Maui's best businesses.
No, you don't. The primary benefit is being featured as a trusted recommendation in our curated guide. However, adding an exclusive offer is a powerful, free tool we provide that helps convert the visibility you get from the directory into new, measurable customers. It is highly encouraged, but not required for our Premier Partners to be listed.
Inclusion is by invitation and community nomination only. Our team carefully reviews every business to ensure it aligns with our commitment to quality, authenticity, and providing a great experience for our members.
It's simple and requires no special equipment. Members just show the offer screen on their phone when they are at your business. There is no scanning or POS integration needed. Online offer codes are also available for members to make purchases or bookings through your website.