How to Redeem Offers with Mahalo Rewards

How to Redeem Offers with Mahalo Rewards

1. Open the Mahalo Rewards App

Launch the Mahalo Rewards app from your home screen. You'll see the main dashboard with all available features and your current rewards status.

Mahalo Rewards home screen

2. Browse Available Offers

Navigate to the Offers section to view all current deals from local businesses. Browse through available offers and find one that interests you.

Browse available offers

3. View Offer Details

Tap on an offer to see the full details, including terms and conditions, expiration date, and how to redeem. Review carefully before activating.

Offer preview and details

4. Sign In (If Required)

If you're not already logged in, you'll be prompted to sign in before activating an offer. This ensures your rewards are properly tracked.

Sign in to your account

5. Activate Your Offer

When you arrive at the business, tap Activate. The app verifies your location first. The offer displays differently based on your membership — Kama'āina (residents) and visitors see their applicable discount.

Active in-person offer

Kama\u02bbāina Offer

Visitor Offer

Visitor Offer

6. Show to Staff and Redeem

Present your activated offer to the cashier or staff member. Once they verify and apply the offer, it will be marked as redeemed in your app.

Redeemed in-person offer

Tips for Redeeming In-Person Offers

  • Always check the offer expiration date before activating
  • Read the terms and conditions carefully for any restrictions
  • Enable location services on your device
  • Make sure you're physically at the business location
  • Have your phone ready to show the staff member
  • Contact support if you experience any issues redeeming an offer

Still Have Questions?

Our support team is here to help with any issues redeeming offers.

Contact Support

Start Saving on Maui Today

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